Privacy Policy


The Springfield Rescue Mission has created this privacy statement in order to demonstrate our Mission’s commitment to your privacy. We want to provide a safe, secure experience for our supporters. We will do our best to ensure that the information you submit remains private. This privacy statement discloses what information we gather and how we use it.

We receive information from our supporters and visitors in various ways. Below are guidelines that the Springfield Rescue Mission adheres to in maintaining the highest level of security possible, protecting the information entrusted to us.


We retain donors’ names, addresses, phone numbers and email information to send gift acknowledgements and to continue relationships with our supporters. When donors supply personal information in applications or requests, we collect and use personal information only to the extent necessary to process the application or respond to the request.

When our supporters respond to surveys, any personally identifiable information that could be linked to the survey is kept strictly confidential.

The Springfield Rescue Mission collects only aggregate data about web site visitors from web server traffic reports. These reports provide data that shows how long visitors stay on the site and which pages are visited most without identifying individual users. By collecting this information, we are able to develop and maintain our web site so that it will be most helpful to users.


We receive credit card information from our supporters to process donations. We do not keep credit card information after contributions are processed. We use a secure credit card processing company to process contributions. Neither the Springfield Rescue Mission nor this credit card processing company retains, shares, stores, or uses personally identifiable information for any secondary purposes.


The Springfield Rescue Mission does not share, exchange, or sell its donors’ information, including names, addresses, phone numbers, email addresses, to third parties or for telemarketing. The Springfield Rescue Mission never shares, rents, exchanges, or sells our supporters’, applicants’, or survey respondents’ personal information without their express consent.

Transacting with the Springfield Rescue Mission will not open your credit card information to dissemination. The Springfield Rescue Mission does not disclose, sell, trade, rent or otherwise reveal our supporters’ credit card information to third parties, including advertisers or marketers. This information is only used to process the transaction.


When donors supply us with contact information, they may receive periodic contacts from us with a thank you call or news about upcoming events. If supporters wish to receive only certain mailings, or do not wish to receive any correspondence at all, or if any personal information needs to be corrected, please let us know by contacting us via the methods described below. We will insure that all requests are honored in a timely fashion.


By donating to the Springfield Rescue Mission, or using our website, you consent to the collection and use of this information by the Springfield Rescue Mission. Should we change our privacy policy, we will post any changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Feel free to contact the Springfield Rescue Mission with any comments, questions, issues, or corrections about this policy via the methods listed below:
Donor Relations Office
Springfield Rescue Mission
P.O. Box 9045, 10 Mill Street
Springfield, MA 01102-9045
413-732-0808 ext. 223
Updated 04/01/2016