Join our Family
The Springfield Rescue Mission is looking to fill the following full-time positions at our 10 Mill Street facility:
Donor Relations Coordinator
Springfield Rescue Mission is seeking a mission-driven and detail-oriented Donor Relations Coordinator to oversee the organization’s donation management operations and donor database systems. This leadership role is responsible for ensuring the accurate processing, reconciliation, reporting, and stewardship of all charitable contributions, including financial and in-kind donations.
The Donor Relations Coordinator will work collaboratively with Development, Finance and Executive Leadership to maintain accurate donor records, ensure compliance with internal controls, analyze donation trends, and support donor retention efforts. This position also oversees donor database administration, reporting reliability, and operational improvements that strengthen organizational growth and accountability.
Qualified candidates should possess strong financial, analytical, and organizational skills, including experience with reconciliation, reporting, and donor database or CRM systems. Proficiency in Microsoft Office, particularly Excel, is required. Candidates should also demonstrate excellent communication skills, discretion with confidential information, and the ability to build positive, mission-centered relationships with donors.
A bachelor’s degree in Nonprofit Management, Business Administration, or a related field is preferred, or an equivalent combination of education and 3–5 years of relevant professional experience. Experience administering donor database systems and ensuring accurate reconciliation processes, or similar database and reporting experience, is required. Nonprofit experience is strongly preferred.
This is a full-time, in-person position based in Springfield, Massachusetts. The work week is 40 hours. Salary range is $55,000–$65,000 annually, depending on experience. Applicants must be legally authorized to work in the United States at the time of hire. Springfield Rescue Mission is unable to provide visa sponsorship for this position.
Please send resume and cover letter to Carolyn Brennan at cbrennan@springfieldrescuemission.org
“You know the saying, “Find a job you enjoy doing, and you will never have to work a day in your life,” well I’ve found that here at SRM! Since I started in 2020, I have loved coming to work everyday, seeing my coworkers who have become like family, and seeing the life-changing transformation in the lives of the men who come to our New Life Program. I praise God for SRM!”
“In the last few years, working at SRM has been a great joy! I have the privilege of working with each resident to support them on their road to recovery. The road is different for each man. Seeing God work in their lives to bring healing and give them hope is amazing.”
“It has been a blessing to serve the mission in the Learning Center for the past 25 years. I believe that education is an important part of our program. It allows the men to improve their academic abilities, to obtain a HISET diploma, gain more skills in digital literacy and financial literacy, to obtain a certificate in an area of interest, or enroll in a college program. All this helps the men to be prepared to find employment.”